Overview of the ITIL v3 Lifecycle Phase: Service Operation Certification Training Course. iCertGlobal introduces the Introduction stage of the ITIL® service lifecycle, Service operation. Introduces the principles of service operation and an overview of the functions and processes covered in the ITIL Service Operation best practice guidance. For more updates on courses and tips follow us on : https://www.icertglobal.com/course/itil-intermediate-service-operation-so-certification-training/Classroom/7/3957 - Facebook : https://www.facebook.com/icertglobal - Twitter: https://twitter.com/icertglobal